Building Positive Staff and Volunteers Relations

We hope both volunteers and staff will have a good experience of volunteering, to ensure we support one another and work together to achieve our organisation’s goals.

This course gives you the chance to discuss with other volunteer managers the tensions that might arise between staff and volunteer teams, and to share experience of the practical steps to take to build positive staff and volunteer relations. As volunteer managers, we must ensure that everyone understands volunteering, not just volunteers themselves, and that roles and responsibilities for volunteer management are clearly defined and agreed with staff throughout the organisation.

Your Learning Journey:

We aim to help you develop your knowledge, understanding and skills, so that you can develop your volunteer programme and your volunteers, giving them the best volunteer experience. 

Our commitment to you is to provide you with the course, materials/resources, workbook, learning journal, guidance and continuous development support.

Your commitment to your learning is to commit to taking part in the course and allocating time to your continuous learning.

Download here

Course objectives:

  • Explain the importance of building positive staff and volunteer relations.
  • Recognise the impact that staff and volunteer relations can have on the development of volunteering in your organisation.
  • Take steps towards managing staff and volunteer relations effectively for your organisation.
  • Create a supportive environment that recognises both staff and volunteers.

When will it run? 

All training days begin at 10am and finish at 4pm and are delivered in Stirling at Volunteer Scotland offices. Download directions to our office here

Our Face to face training has been postponed until further notice.


Total Cost:

Organisations with an income of £100,000 or less per annum: £49 per person.
Organisations with incomes between £100,000 and £500,000: £69 per person.
Organisations with incomes over £500,000: £109 per person.
Individuals not connected to an organisation cost: £49 per person. 

Complete the online booking form

Please read our Terms and Conditions before booking a place on this course.