Quality Standards

We have development and support opportunities available to you regardless of your volunteer programme size. 

The Volunteer Friendly Award is a user-friendly quality standard to support, recognise and reward groups who are good at involving volunteers. Volunteer Friendly is aimed at small to medium volunteer programmes.

Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management. IiV is aimed at medium to large volunteer programmes, with requirements set at an achievable level for each volunteer programme.