Investing in Volunteers

Investing in Volunteers is the UK quality standard for all organisations who involve volunteers.

It aims to improve the quality of the volunteering experience and to ensure organisations acknowledge the contribution made by volunteers.

Investing in Volunteers is a development tool with a quality framework that demonstrates best practice in volunteer involvement and management. The process will support you and your organisation with the development of your volunteer programme and highlight the effectiveness of your work with volunteers.

FAQ filters

Investing in Volunteers, what you need to know

Achieving IiV gives organisations the opportunity to improve, learn and develop practice, and recognises commitment to high quality volunteer management

  • What is the process?

    This six step process has been designed to be an effective and involving process. 

    This ensures that your volunteers receive the best possible support, and your organisation receives maximum benefit from your volunteers' contribution.

  • The nine indicators

    By looking individually at the nine indicators you will be better placed to further develop and enhance your volunteer programme.

    9indicators (web)

  • How long does it take?

    There is no fixed deadline, but we would normally expect organisations to complete the development process within 12 months.

    Time Iiv

  • How much does it cost?

    The cost for IiV assessment is £1,000 for organisations with up to 50 volunteers. For larger organisation the fees for assessment are tailored to the size of the organisation.

    We offer Easy Staged Payment for charities. Please ask for details.

  • Not quite ready for the whole process? Step in to IiV

    Step into IiV gives organisations the opportunity to compare their current volunteer practices and processes against the IiV standard.

    This unique development step has been designed to encourage organisations to develop their volunteer programme, at their own pace and with our support.

    By the end of the Step in process you will have a development plan that will help you grow your volunteer programme and organisation. 

    Step Into Process

  • Like to find out more?

    Register interest at Investing in Volunteers website, when registering you’re not committing yourself, someone at Volunteer Scotland will contact you to discuss the process and what IiV could mean for your organisation.

    For more information and to recieve the IiV Top Tips & Guidance doc contact us by: