Investing in Volunteers (IiV)

Achieving IiV gives organisations the opportunity to improve, learn and develop practice, and recognises commitment to high quality volunteer management

Grow Your Volunteers

What is it all about?

The standards, which are based on good practice principles, cover the four main areas of volunteer management:
  • planning for volunteer involvement
  • recruiting volunteers
  • selecting and matching volunteers
  • supporting and retaining volunteers

How does my Organisation Achieve IiV?

To help organisations achieve the Investing in Volunteers award, the process has been broken down into six steps:
  • host an introductory workshop
  • set up a steering group and prepare the initial self assessment decide how best to meet gaps identified in practice and prepare a development plan
  • complete the work contained in your development plan
  • co-ordinate the assessment visit interviews with selected volunteers, staff and Board members
  • celebrate achievement of the award following appropriate quality assurance processes
To achieve the IiV award, you will require the support of everyone from volunteers to management.

How long does it take?

There is no fixed deadline, but we would normally expect organisations to complete the award within 12 months from registration.

How much does it cost?

The cost for IiV assessment is £1,000 for organisations with up to 50 volunteers. For larger organisation the fees for assessment are tailored to the size of the organisation.
We offer Easy Staged Payment for charities. Please ask for details.

Step in to IiV

If you are not quite ready for the full IiV package, but would like to find out how your organisation's practice matches against the IiV standard we now offer another approach.

Step in to IiV has been designed to encourage organisations to develop their practice - at their own pace and with support.  This is an opportunity to make a start and pay only £300 at this stage.

Find out more?

Register interest at Investing in Volunteers website, when registering you’re not committing yourself, the IiV Manager at Volunteer Scotland will contact you to discuss the process and what IiV could mean for your organisation.

For more information call 01786 479593 or e-mail:

Achievers in 2016

Broomhouse Health Strategy Group

Care and Repair Edinburgh


Chest Heart & Stroke Scotland

Clyde Shopmobility

Glasgow Homelessness Network

Home-Start West Lothian


Scottish Refugee Council

Smart Works Edinburgh

St Andrews First Aid

Stirling Council Libraries and Archives

Volunteer Edinburgh


All IiV Achievers 

Aberdeen University Student Association (AUSA)

Lothian Community Transport Services

Aberlour Child Care Trust

Merkinch Partnership

Action on Hearing Loss

National Galleries Scotland

Befriend a Child

National Waiting Times Centre Board

Bethany Christian Trust

NHS 24


NHS Ayrshire & Arran

Bridgend Growing Communities

NHS Borders

Broomhouse Health Strategy Group

NHS Dumfries & Galloway

Care and Repair Edinburgh

NHS Fife

Care for Carers

NHS Forth Valley

Carers Link East Dunbartonshire

NHS Grampian

Castle Furniture Project

NHS Health Scotland


NHS Healthcare Improvement Scotland

Chest Heart and Stroke Scotland

NHS Lanarkshire

Children 1ST

NHS Shetland

Children's Hospice Association Scotland [CHAS]

NHS Tayside

City of Edinburgh (Department of Social Care and Health) 

NHS Western Isles

Clyde Shopmobility

North Edinburgh Dementia Care

Contact a Family Scotland

Pilmeny Development Project


Pilton Equalities Project

Cowal Elderly Befriending Scheme

Planning Aid for Scotland

Craigmillar Community Arts


East Dunbartonshire Voluntary Association

Queensferry Churches Care in the Community

Edinburgh Cyrenians - Communities

Roar Connections for Life

Epilepsy Connections

Robert Gordon University Student Union

Erskine Hospital

Rowan Alba limited

Everything Baby


Fast Forward

Scottish Refugee Council

Fresh Start

Smart Works

Glasgow Homelessness Network

St Andrews First Aid

Granton Youth Centre

Stirling Council Adult Learners Team

Hamilton CAB

Stirling Council Libraries & Archives

Health All Round

The Black Watch Castle & Museum

Health in Mind

The National Trust for Scotland


The Prince's Trust in Scotland

Home-Start West Lothian

The Rock Trust

Just Festival

The State Hospital

Lead Scotland

University of Stirling Students' Association

Libertus Service

Voluntary Action South Ayrshire

Life Care

Volunteer Centre East Ayrshire

Lightburn Elderly Association Project (LEAP)

Volunteer Centre Edinburgh


Youth Vision